Blackboard Collaborate

With the acquisition of Wimba by Blackboard, there has been a re-branding of Wimba Classroom and the Wimba Voice tools. We now have Blackboard Collaborate 11.0 integrated with Blackboard, with integration with Moodle to follow soon. The Voice tools are now available in both Blackboard and Moodle. To read more about Collaborate and its capabilities, please go here.

Plan!

Plan! allows you to schedule and automate routine tasks within your Collaborate sessions. It's a desktop software you can download here.

Publish!

If you wish to save copies of your Blackboard Collaborate sessions that can be stored for offline viewing, Publish! is the tool to assist you. It's a desktop application you can download from here.

Support

There is a self serve support portal for Collaborate available here. If you encounter difficulties you can't solve via the knowledge base, please log a ticket with IT.
http://www.its.unsw.edu.au/support/servdesk/servicedesk_home.html
You may seek help from the IT Service Centre in any of the following ways:
In person: Back of Library
By phone: (02) 9385 1333 (check their web site for current times at http://www.its.unsw.edu.au/support/servdesk/servicedesk_home.html
)
By fax: (02) 9385 1537
By email: ITServiceCentre@unsw.edu.au